Contact us for any of the following problems:

• Printing
• File sharing
• Connecting to the network
• Failed equipment such as hard drives, and power supplies
• Other?

Upgrades

As your business grows, scaling your computer system is critical When you are ready to expand, CRMit can upgrade an existing local or wide area network, and add wireless networking to the mix if needed. CRMit can manage all your hardware and software upgrades as well and quickly replace failed equipment such as hard drives, power supplies, and other network equipment if necessary.

Contact us at 604-341-4130 for a quote.

Data loss occurs for a variety of reasons. Power failure, virus attacks, system crashes, acts of nature, and human error are all culprits. CRMIT ensures that a reliable and tested daily backup is in place to protect your data from any disaster or unplanned outages.

CRMit is an authorized reseller of Data Deposit Box online backup services. Data Deposit Box lets you  easily backup, restore, access, and share online backup data, including Continuous Backup™, which allows us to continuously monitor selected folders, looking for changes. When a change is detected, it is immediately extracted, compressed, encrypted, and then securely transferred to our secure online backup data center.

Data Deposit Box provides

• Continuous backup, including open files – whenever a change is detected, the backup software transfers the change to the data center

• Secure Bank Grade Encryption – uses 448 Bit Blowfish Encryption

• Fast Recovery of previous version of all files or a single file with one click

• Sharing selected files or folders with colleagues and friends

• File Versioning – Every time your files change, the new versions of each file will be backed up automatically. Stores up to three previous versions.

• Suspend and Resume Backups – backups are suspended when the PC is in use and continue when user stops work.

More Resources

Data Deposit Box Brochure

Your computer system is vulnerable to virus attacks unless anti-virus software is installed and kept up-to date. CRMIT implements prevention and detection measures to stop unauthorized users from accessing any part of your network.

CRMit is an Authorized AVG Reseller of best in class internet security and anti-virus software.

AVG provides:

• High speed anti-virus/anti-spyware scanner for protection from viruses, spyware, worms, Trojans and other threats.
• Enhanced firewall to prevent hackers and safeguard your data
• Data protection
• Web surfing scanner ensures every web page your staff visits is safe
• Phishing protection checks to make sure web pages really are what they appear to be
• Email scanner -cleans your e-mail system of harmful message attachments and dangerous links
• Anti-spam prevents phishers, scammers, and spammers from clogging workstations and mail servers
• WebShield for safe downloading
• Rescue CD Restores your network in the event an infection renders your systems unbootable

More Resources

AVG Anti Virus Data sheet

CRMit is a Maximizer Certified Solution Provider with over ten years of experience implementing Maximizer solutions. We design and deploy customized Maximizer systems for any size business in any industry.

Maximizer CRM allows you to:

• Synchronize time, task and contact management so that everyone works from the same database
• Manage sales leads, follow-up activities, reminders, and appointments
• Automate email, fax, or print direct marketing campaigns
• Track customer service calls from first contact through to problem resolution
• Share collateral, documents, and emails for large and small projects
• Click here to learn more about Maximizer features and benefits

New features in Maximizer CRM v.11:

• Wizard driven dashboards for a personalized snapshot of your business
• Calculated values for key performance indicators
• Sales opportunity monitoring
• Sales quota management
• Online marketing campaign manager
• Advanced marketing reports
• Faster deployment of Mobile CRM to Blackberry smartphones
• Significant look and feel improvements
• Click here the learn more about Maximizer CRM v.11

Getting Up and Running

The process of getting Maximizer CRM up and running is two-fold.

First, we work with you to understand your business workflow, needs and goals. Second we design a solution that meets your needs of your business, fits your budget, and integrates with existing systems. This includes customizing the Maximizer, importing existing customer data, installing and configuring software on servers and workstations, and setting up synchronization for laptop users, satellite offices and PDAs. CRMit also provides administration and end-user training for all levels and abilities.

More Resources

CRMit Training and Support

Maximizer Datasheets

Maximizer Mobile CRM (MaxMobile) allows you to mobilize your sales force by adding Maximizer CRM directly onto the latest BlackBerry^® and Windows Mobile^® smartphones and synchronize with Maximizer CRM in your office. Also, access your Maximizer CRM address book (contacts, notes, documents, user-defined fields), plus tasks, calendar appointments, opportunities, and support cases on your smartphone.

New MaxMobile features with Maximizer CRM v.11:

• Tab-based interface
• Multi-user support
• Email notification for appointments and tasks
• Video, voice, and image capture and storage to records
• Blackberry GPS and maps integration
• Document viewing, editing and creation
• Click here to learn more about Maximizer CRM v.11

With MaxMobile, you can:

• Upload contacts, leads, appointments, tasks, notes, sales opportunities and service cases onto your smartphone by synchronizing with your Maximizer CRM database
• Access and update customer records on-the-fly, with automatic or manual synchronization with your Maximizer CRM database
• Create new contacts, opportunities and cases in MaxMobile from emails, address book entries and phone records
• Log incoming and outbound calls to and from your smartphone to client records
• Access records in your corporate CRM database that have not been synchronized and stored on your smartphone with Maximizer CRM Wireless Web Access, for real-time access through your smartphone’s web browser
• Gain immediate insight into your business and team performance at a glance, with Mobile Dashboards and reports, accessed through your smartphone’s web browser.
• Access maps and directions from customer records
• Access the online document library to send brochures, quotes and other documents to customers and prospects on-the-fly from your smartphone
• Click here for more information on MaxMobile

Getting Up and Running

The process of getting MaxMobile up and running is two-fold. First, we work with you to understand your business workflow, needs and goals. Second we design a solution that meets your business needs, fits your budget, and integrates with existing systems. This includes customizing the Maximizer database, importing existing customer data, installing and configuring software on servers and workstations, and setting up synchronization for laptop users, satellite offices and PDAs. CRMit also provides administration and end-user training for all levels and abilities.

More Resources

CRMit Training and Support

Mobile CRM Datasheets

Through the one-click Login button on this web site, we log into your PC while talking with on the phone and fix your problem. Our clients have been truly amazed. “You fixed it already?”

The problem’s dealt with before we even finish the call!

Click here to go to our support login page

We also provide administration and end-user training for all levels and abilities. Depending on your requirements, we provide:

• Remote support by telephone and email
• On-site support upon request
• Regular preventative database maintenance and updates