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New Release: Maximizer CRM 11

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April 2010. It’s Here! Maximizer CRM 11 is available now, delivering a host of new features, more flexibility, and critical business intelligence to your desktop and mobile smartphone.

Maximizer CRM 11 datasheet (pdf).

Maximizer CRM Getting Started Guide (pdf)

11wizarddashboardsHighlights

  • Wizard-driven Dashboards with click through to detailed information allow managers to easily create and visualize key performance indicators.
  • Formula-driven User-Defined Fields allow calculations from multiple fields for more robust profiling and reporting.
  • Expanded Web access with Firefox web browser support.

Sales

  • Sales Quota Management for real-time insight into team, territory or individual performance.
  • Sales Opportunity Monitoring alerts sales managers and reps to changes in deal status.
  • Quick sales email templates that merge customer information enables efficient communication and follow-up.

Marketing

  • Online access to full marketing campaign functionality, including tracking and robust reporting, enables marketing initiatives on the go.
  • Advanced marketing reports provide the insight for you to refine future campaigns and target more effectively.

Mobile CRM

  • 11mobilecrmMobile CRM multi-user support allows collaboration on opportunities, assignment of tasks and escalation of cases.
  • Document viewing, editing and creation for improved remote productivity.
  • Mobile CRM support for video, voice and image capture and saving elevates the level of communications and information kept on record.
  • Map multiple customers to BlackBerry GPS and maps for turn-by-turn directions to plan your optimal day of appointments.

Look and Feel

  • Visual color prioritization of clients, tasks, appointments and customer records
  • Firefox browser support for Windows, Mac, and Linux users for Web Access.
  • Support for SharePoint users to seamlessly look up Maximizer CRM data.
  • Enhanced Web Access platform, now including full marketing campaign management, action plans and document library.
  • HTML rich notes for easier viewing, formatting of records and hyperlinking to online information.
  • Improvements to SQL Express 4GB limitation that significantly increase capacity.
  • Streamlined centralized user, security, and group administration and enhanced user and group administration rights assignment.